Knowledge management refers to the processes, strategies, and systems that organizations use to capture, store, share, and effectively utilize their collective knowledge to enhance performance, drive innovation, and maintain a competitive edge. This knowledge includes both explicit knowledge, such as documented procedures, manuals, and databases, and tacit knowledge, which resides in the expertise and experiences of employees.

The goal of knowledge management is to ensure that valuable information and insights are readily accessible to those who need them, facilitating informed decision-making, improving efficiency, and fostering a culture of continuous learning. 

See also: 

• Learning Culture
• User-Generated Content
• Wiki 

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