LMS Administrator

LMS Administrator - Contract - TrainingPros

Have you ever been sent an assignment for an eLearning course at work? The chances are, the course was housed in a Learning Management System (LMS) or Learning Experience Platform (LXP) and your job role triggered the system to send you the assignment.  Learning management systems (LMSs) or Learning Experience Platforms (LXPs) are a core part of organizations looking to move into the digital future with their onboarding, legal compliance, and employee development. 

An LMS Administrator is responsible for handling all the administration involved with managing the LMS, configuring new courses to be available, assigning courses, generating reports, and collaborating with the stakeholders.  

What does an LMS Administrator do?

An LMS Administrator is essential for the smooth operation and successful implementation of e-learning initiatives within an organization. They play a key role in ensuring that the LMS meets the needs of users and supports the organization’s learning and development goals. Some roles that may or may not be included in the LMS Admin’s role are: 

  • Managing learner accounts, including creating, updating, and archiving accounts as necessary.
  • Defining and administering roles for learners. 
  • Assigned courses to designated roles groups. 
  • Uploading learning content such as eLearning courses, modules, and resources. 
  • Troubleshooting technical issues and providing support to learners.
  • Generating reports around usage, performance, and learner or course specific data.
  • Collaborating with stakeholders such as facilitators, instructional designers, and IT staff to ensure the effective use of the LMS.
  • Staying abreast of new features and updates to the LMS platform.

An LMS Admin might also be called an LMS Manager or a Learning Technology Specialist. Additional duties might be added when the role is expanded with these titles. In smaller L&D groups, an Instructional Designer may be given LMS Admin duties if there is not enough work to justify a full time employee. 

What skills does an LMS Admin need?

An LMS Administrator requires a variety of skills to function well in their role. These include: 

  • Technical Proficiency. An LMS Admin has to be familiar with all the technical aspects of the Learning Management System. 
  • Attention to Detail. Careless errors when working with large roles, compliance courses, reports, and learners can cause a lot of trouble for a company. A good LMS Admin checks and double-checks. 
  • Communication. The LMS Admin needs to be able to communicate clearly both verbally and in writing. 
  • Customer Service Skills. The LMS Admin not only works in technology, but they also answer calls and emails from learners with questions, and they have to interact with the stakeholders. 
  • Problem Solving Skills. When problems arise, the LMS Administrator must be able to troubleshoot the cause. 
  • Collaboration. The LMS Admin is part of an overall team. They must work with the group to achieve the organization’s goals.  

What software does an LMS Administrator need to know how to use?

  • Learning Management Systems such as Cornerstone, Moodle, Canvas, and others. 
  • Web Conferencing and Virtual Classroom tools such as Zoom. 
  • Remote Desktop tools. 
  • Microsoft Office Suite. 
  • Basic proficiency in content authoring tools such as Articulate Storyline. 

How do I find an LMS Admin?

Are you looking to augment your team with an LMS Administrator? Let our L&D practitioner Relationship Managers find the best consultant for your upcoming project. 

Are you an LMS Administrator? View our list of available contract positions. 

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When you have more projects than people, TrainingPros can provide the right L&D consultants and LMS Adminsitrators to start your project with confidence.