A roleplay is an interactive learning technique where facilitators direct participants in acting out scenarios that mimic real-life situations they might encounter in their job roles. This method allows employees to practice and develop their skills, such as communication, problem-solving, negotiation, and decision-making, in a controlled and safe environment. Roleplay helps participants gain practical experience, receive immediate feedback, and build confidence in handling similar situations in the workplace.

See also: 

• Instructor-Led Training (ILT) 

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