Podcast Summary: Learning Leader Spotlight with
Dr. Jaimie Krause of Indeed
Overview of Jaimie’s Role at Indeed
Dr. Jaimie Krause leads the Global Programs Organization within Indeed’s Learning & Development (L&D) function, specifically aligned with revenue teams. Her team is responsible for:
- Global onboarding for sales and client success.
- Functional leadership and coaching.
- Global systems, tools, and processes.
Jaimie emphasized that their work is deeply business-aligned, ensuring that training programs provide measurable ROI—not just in theory, but in practice. Her team focuses on enabling new employees, amplifying leaders, and optimizing performance through thoughtful L&D initiatives.
Jaimie’s Path to L&D
Jaimie took an academic route into L&D, with a background in educational psychology. She initially pursued counseling and worked with adult learners, which sparked her interest in how people learn and the barriers to effective learning. Her research and experience led her to focus on measurement and evaluation, ensuring that learning solutions are data-driven and impactful.
Biggest Changes in L&D 2019 – 2024
- Shift from “Order Taker” to Business Partner – L&D has moved beyond just fulfilling training requests to being strategic advisors influencing business strategy, metrics, and goals.
- Greater Focus on Measurement & Data – Training initiatives are increasingly held accountable with rigorous evaluation, ensuring they drive business results.
- Alignment with Revenue & Retention Goals – In sales and client success, L&D now plays a direct role in improving revenue and employee retention.
Where L&D is Headed 2025 and the Future
- AI’s Role in Learning – AI will play a growing role in operational efficiency and decision-making, but L&D professionals must sharpen business acumen and consultation skills to guide its use.
- Enhanced Business Partnership – The future of L&D will require greater fluency in analytics and strategy, ensuring that training investments align with business outcomes.
Key Hiring Traits in L&D
Jaimie highlighted two critical skills she looks for when hiring:
- Courage to do the right thing – Even when it’s difficult or unpopular, employees should seek to solve problems at the root rather than apply temporary fixes.
- Discernment – The ability to evaluate business needs holistically and determine whether a training solution is necessary rather than simply fulfilling requests.
Recommended Resources for L&D Professionals
Jaimie stays informed through:
- Conferences: ATD, Brandon Hall, and Training Industry events
- Publications: Training Magazine, Training Industry, and ROI Institute
- Networking & Thought Leadership: LinkedIn, Sales Enablement Pro, and industry cohorts
Top Book Recommendation for Learning Leaders
Jaimie highly recommends “Aligning Instructional Design with Business Goals” by Christopher Neubauer. The book offers a practical eight-step model for ensuring that instructional design decisions are directly tied to business priorities.
Listen to Jaimie’s podcast here.
Top Book Recommendations
from Learning Leaders
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