Podcast Summary: “Cultivating Next-Generation Learning Platforms with Eunice Njeru of Morgan Stanley”
Path to L&D: From Engineering Society to Wall Street
Eunice Njeru, Director of HR Learning Solutions at Morgan Stanley, brings a powerful combination of technical expertise and passion for learning to the table. Her path into L&D started not in finance, but at an engineering society where she led two major projects: implementing a learning management system (LMS) from scratch and overseeing the massive conversion of Flash content to HTML5 across a 100-course library.
Today, at Morgan Stanley, Eunice acts as a subject matter expert for their LMS, supporting training owners across the firm to ensure smooth delivery of both required and optional training. She also leads the review and testing of LMS product releases three times a year, making sure new features don’t disrupt business operations. Her career has been deeply rooted in LMS systems, and even as technology shifts around her, she’s stayed firmly focused on the evolving world of learning platforms.
How Learning Technology Has Changed
Over the course of her career, Eunice has witnessed a dramatic shift in how organizations think about learning technology. What used to be a simple “content repository” model has now evolved into learning experience platforms (LXPs), with AI playing a bigger and bigger role. Instead of housing static content, platforms are being designed to create dynamic, personalized learning experiences.
She predicts that in the next five years, AI will continue to transform L&D, helping integrate learning more fully with HR systems and business strategies. Rather than learning being an isolated function, she sees it becoming tightly connected with broader HR solutions to create a more unified and impactful employee experience.
L&D in the Future: AI, Integration, and Business Alignment
Eunice is particularly excited about the integration of learning with the broader HR ecosystem, a move that she believes will be accelerated by AI. In the past, learning often existed in silos, separate from other business functions. Now, she sees L&D being pulled into the bigger conversation: advising business leaders, aligning closely with organizational goals, and delivering measurable impact.
One critical skill she believes all L&D professionals must master is business advisory skills. To make an impact, learning leaders need to be able to sit at the table with business stakeholders, speak their language, understand their challenges, and position learning as a strategic solution. It’s not just about delivering training anymore — it’s about partnering with the business to drive outcomes.
Paying It Forward: Mentoring the Next Generation
Eunice’s passion for learning extends beyond her professional work. She is a dedicated mentor, inspired in part by her own experience as an immigrant navigating the U.S. workforce. She credits Leigh Anne Lankford, the host of this podcast, as one of her most influential mentors, someone who provided the first real opportunity in corporate L&D and taught her to combine her African roots with American business practices.
Today, Eunice mentors early-career professionals through ATD (the Association for Talent Development), especially those transitioning from fields like education into corporate learning. She shared a success story about helping a former elementary school teacher land her first instructional design role, all through virtual mentoring during the COVID-19 pandemic.
Her approach to mentoring is simple yet powerful: share what you know, teach best practices, introduce mentees to learning resources, and help them build professional networks. It’s about demystifying the corporate L&D world and offering practical guidance.
Books and Resources Eunice Recommends
When it comes to professional development, Eunice stays connected to the industry through ATD webinars and thought leaders like Josh Bersin. She also highly recommends Marcus Buckingham’s book, Love + Work. The book challenges readers to find their “red threads”; the tasks and activities that make them feel energized and fully engaged. Buckingham encourages professionals to ensure at least 20% of their work consists of these “red thread” activities to avoid burnout and maximize fulfillment. Eunice found this framework to be a game-changer, both personally and professionally, and recommends it to anyone aspiring to lead and inspire others.
Final Thoughts
Eunice Njeru’s story is a powerful reminder that successful careers in learning and development are built on a mix of technical expertise, adaptability, and a deep commitment to helping others. Whether she’s navigating the latest AI trends or mentoring the next generation of talent, Eunice leads with heart and a forward-looking vision for the future of L&D.
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