Podcast Summary “Navigating Rapid Change
in HR with Roger Petho of Kyndryl”

Roger Petho - Trainingpros Learning Leader Podcast

In a 2024 episode of the “Learning Leader Spotlight” podcast, Roger Petho, Director of Talent Management at Kyndryl, shared his insights into the evolving landscape of talent management. With nearly two decades of experience, Roger’s journey offers valuable perspectives on integrating psychology into corporate settings, the transformative role of technology, and the importance of continuous learning and mentorship. 

A Journey Rooted in Psychology

Roger’s fascination with psychology began during his college years, where he was drawn to understanding human behavior and cognition. This interest led him to industrial-organizational psychology, a field that applies psychological principles to workplace challenges. He found this discipline particularly compelling as it allowed him to design programs and processes that enhance both employee well-being and organizational performance. Reflecting on his career choice, Roger noted that industrial-organizational psychology perfectly blends his passion for psychology with the opportunity to make a tangible impact in the workplace. 

The Technological Transformation in Talent Management

Over the past five years, the integration of technology has significantly reshaped talent management practices. Roger emphasized the adoption of artificial intelligence (AI), machine learning, and Learning Experience Platforms (LXPs) as pivotal advancements. These technologies have streamlined processes such as talent planning and succession planning, enabling organizations to identify and develop talent more effectively. For instance, AI-driven talent marketplaces allow employees to explore internal opportunities that align with their career aspirations, fostering both personal growth and organizational agility. Roger highlighted that the willingness of companies to invest in such technologies signifies a positive shift towards data-driven decision-making in HR. 

Navigating Economic Uncertainty

The current macroeconomic environment, characterized by factors like inflation and political instability, has heightened the scrutiny on HR functions. Roger observed that talent management professionals are now expected to deliver measurable value more rapidly. This necessitates a proactive approach, where HR strategies are closely aligned with business objectives to justify investments in talent initiatives. He also noted that the traditional model of expanding HR teams is evolving; instead, there’s a growing emphasis on multifunctional roles where professionals are required to do more with less. This shift underscores the importance of adaptability and resourcefulness in the field. 

The Imperative of Business Acumen

A recurring theme in Roger’s discourse is the critical need for business acumen among talent management professionals. He argued that understanding the business context is essential for developing HR solutions that are both relevant and effective. Without this insight, there’s a risk of implementing generic programs that fail to address specific organizational challenges. Roger emphasized that true business acumen goes beyond expertise in specific areas; it’s about aligning HR initiatives with the broader goals of the organization to drive success. 

Embracing Change and Ambiguity

In today’s fast-paced corporate environment, the ability to navigate ambiguity and rapid change has become indispensable. Roger highlighted that professionals who can thrive amidst uncertainty are better equipped to lead and innovate. He shared that in his current role, building HR processes from the ground up requires comfort with not having all the answers and the agility to adapt as situations evolve. This mindset fosters resilience and positions talent management as a dynamic function capable of responding to emerging business needs. 

The Role of Mentorship in Career Development

Reflecting on his personal journey, Roger underscored the profound impact of mentorship. He recounted his 20-year relationship with a mentor who has been instrumental in his professional growth. This enduring mentorship has provided guidance, support, and valuable insights, reinforcing the significance of building such relationships in one’s career. Roger also advocates for paying it forward by mentoring others, creating a cycle of continuous learning and development within the professional community. 

Continuous Learning and Staying Informed

To remain relevant and effective, Roger emphasizes the necessity of continuous learning. He leverages platforms like LinkedIn to follow thought leaders and organizations, ensuring he stays abreast of industry trends and best practices. By engaging with content from sources such as the Harvard Business Review, Roger maintains a well-rounded perspective on the evolving dynamics of talent management. This proactive approach to learning enables him to anticipate changes and adapt strategies accordingly.  

Recommended Reading for Aspiring Leaders

For individuals aspiring to leadership roles, Roger recommends “The One Page Talent Management” by Marc Effron. He praises the book for distilling complex talent management concepts into actionable insights, making it a valuable resource for both new and seasoned professionals. The book’s practical approach aligns with Roger’s philosophy of integrating evidence-based strategies with real-world application to drive organizational success.

Listen to Roger’s podcast here. 

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