Case Study: Designing a Scalable Compliance Program for a Global Media Company
Executive Summary
A global advertising and media company partnered with TrainingPros to design and implement a dynamic, engaging data protection compliance program that seamlessly integrated into their Learning Management System (LMS). Leveraging native automation tools and instructional design expertise, the program provided a scalable, role-specific learning experience while streamlining enrollment, tracking, and reporting. With storytelling, job-based scenarios, and interactive compliance modules, the program not only ensured widespread adoption but also reinforced critical cybersecurity behaviors essential for protecting sensitive information across a diverse, global workforce.
The Challenge
With operations spanning 84 countries and more than 500 agencies and teams, our client faced a daunting challenge: ensuring all employees adhered to cybersecurity protocols and responsibly handled sensitive information while meeting global regulatory requirements. Traditional compliance training methods had proven ineffective, often perceived as tedious or disconnected from real-world job responsibilities.
Key challenges included:
- Engagement & Retention: Employees viewed compliance training as a check-the-box exercise rather than a meaningful learning experience.
- Scalability & Automation: With a distributed workforce, the company needed an automated system to enroll, track, and report training progress across multiple teams and regions.
- Role-Relevant Learning: A one-size-fits-all approach was not effective. Employees needed job-specific content that was applicable to their daily tasks.
To address these hurdles, the company sought a partner with deep instructional design expertise to transform compliance training into an engaging, impactful, and globalized learning experience.
The Solution
TrainingPros collaborated with the company’s subject matter experts (SMEs) and stakeholders to develop a targeted and scalable compliance training program.
Key Components of the Solution:
Instructional Design Strategy: Our experts conducted a comprehensive needs analysis to define clear learning objectives aligned with cybersecurity compliance requirements. This ensured the content was both informative and actionable.
Job-Role-Specific Learning Paths: TrainingPros conducted a job task analysis to develop 28 compliance modules tailored to specific roles within the organization. To enhance engagement, realistic scenarios and relatable workplace characters were integrated, making the training relevant and applicable.
LMS Automation & Integration: The program was seamlessly embedded into the company’s existing Learning Management System (LMS). By leveraging LMS automation tools, our client enabled:
- Auto-enrollment based on job function, region, and compliance requirements.
- Real-time tracking of completion rates, performance scores, and user engagement.
- Detailed reporting metrics at both individual and group levels for compliance monitoring.
Global Accessibility & Multi-Device Compatibility:
- Recognizing the company’s diverse workforce, the training was designed to be mobile-friendly and accessible across various devices, ensuring employees could complete modules conveniently, whether in the office or remotely.
Robust Assessment & Feedback Loops:
- To measure knowledge retention, the program included a comprehensive assessment component. Participants received immediate feedback and tailored reinforcement opportunities to ensure mastery of critical compliance concepts.
The Result
The compliance program successfully engaged employees across multiple regions and teams. Key outcomes included:
- 36,000 completions ensuring comprehensive coverage of data protection topics.
- 45% completion rate during the initial phase of the rollout across 84 countries and by over 500 agencies/teams.
- Participants achieved an average score of 89.5%, demonstrating strong knowledge retention and understanding.
Beyond the numbers, the program fostered a cultural shift, reinforcing cybersecurity awareness as an integral part o
Conclusion
The collaboration between the global advertising and media company and TrainingPros resulted in a scalable, engaging, and data-driven compliance training solution. By integrating automation with strategic instructional design, the program provided a seamless experience for employees while enabling leadership to monitor compliance efficiently.
The success of this initiative underscores the impact of thoughtfully designed compliance training—turning what was once perceived as a routine obligation into a valuable learning experience that strengthens security practices across a global organization.
Resources Provided
Resources Provided
Sample Needs Analysis Report
Ready to work with us?
Does your learning and development department have more projects than people? TrainingPros has been named as a Top 20 Staffing Company internationally by Training Industry. Coupling this award with being named a Smartchoice Preferred Provider by Brandon Hall Group for 2025 underscores TrainingPros’ unwavering commitment to delivering high-quality, tailored training solutions. If you need instructional design consultants or learning experience designers for custom content projects, contact one of our industry-expert relationship managers today. When you have more projects than people™, let us find the right consultant to start your project with confidence. Schedule a consultation today.
