One of the biggest changes Molly has seen? A fundamental shift from “come find the learning” to “learning finds you.” She explains that today’s learners don’t need to search through portals or navigate clunky Learning Management Systems, they expect content to be right there, when and where they need it. Molly compares this shift to “making it rain,” rather than waiting for learners to find the lake.

She’s also championing what she calls funification, a concept that moves beyond traditional gamification (points, badges, leaderboards) to include humor, storytelling, and pop culture-infused learning experiences. Think sales training as a spoof of The Hunger Games, or systems training themed like The Twilight Zone. It’s clever, sticky, and memorable.

And Molly has a lot to say about generational dynamics in the workplace. Where previous generations preferred formal learning and certifications, Gen Z wants personalization, context, and meaning. They don’t want pizza parties, they want purpose. Molly doesn’t see this as a problem, instead she sees it as an opportunity to innovate and meet learners on their terms.